WEBZEBY Terms and Conditions

1. Acceptance of Terms

By accessing our website, using our services, or engaging with us for any project (including but not limited to Web Design, App Development, Hosting, and Content Creation), you agree to be bound by these Terms and Conditions ("T&C"). If you do not agree to these T&C, you may not use our services.

2. Service Provisions

2.1. Hosting, Domains, and Email Services

• Acceptable Use Policy (AUP): You agree not to use our hosting or email services for any illegal or abusive purpose, including spamming, hosting malware, distributing illegal material, or engaging in resource abuse (e.g., cryptocurrency mining). Violation of the AUP may result in immediate suspension or termination without refund.
• Service Level Agreement (SLA): While we strive for 100% uptime, all services are subject to an SLA, the details of which are provided in the relevant service agreement. We disclaim liability for downtime caused by factors outside our reasonable control.
• Domain Renewals: You are solely responsible for ensuring the timely renewal of your domain names and hosting services. WEBZEBY is not liable for any damages or losses resulting from the expiration of a domain name due to failure to renew.

2.2. Creative and Development Services (Logo, Content, Software)

• Scope of Work (SOW): All Software Development, App Development, and custom projects shall be governed by a separate, detailed Statement of Work (SOW) or written agreement that defines deliverables, milestones, and timelines.
• Intellectual Property (IP) Transfer: Upon full and final payment for the project, the Intellectual Property Rights (IPR) for the final, approved deliverables (e.g., logo files, final content copy, compiled application code) shall be transferred to the client.
• Unused Concepts: All drafts, working files, unselected concepts, source code remnants, and internal materials created during the project remain the exclusive property of WEBZEBY.

2.3. Bulk Messaging Services (SMS/WhatsApp)

• Client Responsibility for Consent: The Client (you) is solely responsible for ensuring that all recipient lists used for Bulk SMS and Bulk WhatsApp campaigns have provided explicit, verifiable consent to receive such communications.
• Compliance: The Client must comply with all telecommunication regulations, including those set by TRAI (Telecom Regulatory Authority of India), and is responsible for all fines, penalties, or liabilities arising from any failure to obtain consent or violation of anti-spam laws. WEBZEBY acts only as a service conduit.

3. Fees, Payments, and Billing

• Payment Terms: All fees are detailed in the service agreement or invoice. Payments are due on the specified due date. Late payments may incur interest or late fees.
• Service Interruption: Failure to pay fees when due may result in the immediate suspension or termination of services (including websites, hosting, and professional emails).
• Refunds: Refunds are handled on a case-by-case basis and are generally not provided for services already rendered (e.g., completed content writing, domain registration fees, or time spent on custom development). Specific money-back guarantees for hosting services, if offered, will be detailed separately.

4. User Responsibilities and Conduct

You agree to provide accurate, current, and complete information during the registration and purchase process and to maintain the security of your account credentials. You are responsible for all content, activities, and consequences arising from the use of your account.

5. Limitation of Liability and Indemnification

• Limitation of Liability: To the maximum extent permitted by law, WEBZEBY shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, resulting from (i) the use or inability to use the services; (ii) unauthorized access to or alteration of your data; or (iii) any third-party claims.
• Indemnification: You agree to indemnify, defend, and hold harmless WEBZEBY, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, and costs (including attorney’s fees) arising from your breach of these T&C, your violation of any law, or your misuse of the services (especially concerning Bulk Messaging or third-party IP infringement).

6. Governing Law and Jurisdiction

• Governing Law: These T&C shall be governed by and construed in accordance with the laws of India.
• Jurisdiction: You agree that any legal action or proceeding arising out of or related to these T&C shall be brought exclusively in the courts located in Gurugram, Haryana, India.

7. Contact Information

For any questions regarding these Terms and Conditions, please contact us: